Call Forward Unconditional (variable number¹)

 

Activating Call Forward Unconditional (variable number¹)

1.      Pick up the handset on which you wish to set Call Forward Unconditional.

2.      Dial *21

3.      Dial the number you wish to forward your phone to.

4.      Press #.  A voice will tell you that Call Forward Unconditional is activated.

 

To confirm the state of Call Forward Unconditional (variable number¹)

1.      Pick up the handset on which you wish to query Call Forward Unconditional.

2.      Dial *#21#

3.      A voice will tell you the current status of your Call Forward Unconditional.

 

Deactivating Call Forward Unconditional (variable number¹)

1.      Pick up the handset from which you wish to remove Call Forward Unconditional.

2.      Dial #21#

3.      A voice will tell you that Call Forward Unconditional is deactivated.

 

 

Call Forward Unconditional (Fixed number²)

 

Activating Call Forward Unconditional (fixed number²)

1.      Pick up the handset on which you wish to set Call Forward Unconditional.

2.      Dial *21#

3.      A voice will tell you that Call Forward Unconditional is activated.

 

To confirm the state of your Call Forward Unconditional (fixed number²)

1.      Pick up the handset on which you wish to query Call Forward Unconditional.

2.      Dial *#21#

3.      A voice will tell you the current status of Call Forward Unconditional.

 

Deactivating Call Forward No Reply (fixed number²)

1.      Pick up the handset from which you wish to remove Call Forward Unconditional.

2.      Dial #21#

3.      A voice announcement will state Call Forward Unconditional is deactivated


¹ Call forward (variable number) enables you to select the phone number you wish to forward incoming calls to.

² Call forward (fixed number) enables calls to be forwarded to a pre-specified phone number. The number is specified to Telstra on application for the ISDN 2 service.  This can be altered by requesting a change of fixed number from Telstra.