Call Forward – Never miss a call

If you’re unable to take a call, for whatever reason, Call Forward transfers it to your mobile, pager, answering service or to another phone.

 

Call Forward Immediate:

·        Redirects calls immediately to another number

·        When activated, the phone will not ring, but outgoing calls can be made

 

Call Forward on No Answer:

·        Redirects calls to another number if the phone is not answered within 20 seconds - approximately 7-8 rings

·        Allows a time delay before redirection to be set between 5 and 60 seconds

 

Call Forward on Busy:

·        Redirects calls to another number when the phone is busy

 

Call Forward on Busy (variable number¹)

 Activating Call Forward on Busy (variable number¹)

1.      Pick up the handset on which you wish to set Call Forward on Busy.

2.      Dial *24

3.      Dial the number you wish to forward your phone to.

4.      Press #.  A voice will tell you Call Forward on Busy is activated.

 

To confirm the state of your Call Forward on Busy (variable number¹)

1.      Pick up the handset on which you wish to query Call Forward on Busy.

2.      Dial *#24#

3.      A voice will tell you the current status of Call Forward on Busy.

 

Deactivating Call Forward on Busy (variable number¹)

1.      Pick up the handset from which you wish to remove Call Forward on Busy.

2.      Dial #24#

3.      A voice will tell you Call Forward on Busy is deactivated.

 

Call Forward on Busy (Fixed number²)

 

Activating Call Forward on Busy (fixed number²)

1.      Pick up the handset on which you wish to set Call Forward on Busy.

2.      Dial *25#

3.      A voice will tell you Call Forward on Busy is activated.

 

To confirm the state of Call Forward No Reply (fixed number²)

1.      Pick up the handset on which you wish to query Call Forward on Busy.

2.      Dial *#25#

3.      A voice will tell you the current status of Call Forward on Busy.

 

Deactivating Call Forward No Reply (fixed number²)

1.      Pick up the handset from which you wish to remove Call Forward on Busy.

2.      Dial #25#

3.      A voice will tell you Call Forward on Busy is deactivated.

 

 

¹ Call forward (variable number) enables you to select the phone number you wish to forward incoming calls to.

² Call forward (fixed number) enables calls to be forwarded to a pre-specified phone number. The number is specified to Telstra on application for the ISDN 2 service.  This can be altered by requesting a change of fixed number from Telstra.